Accessibility Statement

Effective date: July 29, 2026
Last updated: July 29, 2026

Our Commitment

BP Online Consulting & Management, LLC is committed to providing digital experiences that are accessible to people with disabilities.

Accessibility is treated as an ongoing part of:

website design;
content;
forms;
scheduling;
documents;
courses;
videos;
audio;
customer communication;
automation;
AI interfaces;
support;
maintenance.

Accessibility Standard

BPOCM aims to conform to the Web Content Accessibility Guidelines WCAG 2.2, Level AA for content and functionality BPOCM controls.

This is an aim and ongoing program—not a guarantee that every page, file, third-party tool, or legacy item is fully conformant at every moment.

Measures We Aim to Use

BPOCM’s accessibility practices may include:

semantic HTML;
meaningful headings;
landmarks;
skip links;
descriptive page titles;
logical reading order;
clear link text;
consistent navigation.

Keyboard and Focus

keyboard-operable controls;
visible focus;
no keyboard trap;
logical focus order;
accessible menus, accordions, dialogs, and forms.

Visual Design

sufficient color contrast;
information not conveyed by color alone;
readable type;
zoom and reflow support;
responsive layouts;
light and dark themes;
reduced-motion support where appropriate;
appropriately sized controls and targets.

Images and Media

text alternatives for meaningful images;
decorative images hidden from assistive technology;
captions for prerecorded synchronized video where required;
transcripts or alternatives for audio;
media controls that can be operated;
avoidance of unnecessary flashing.

Forms and Transactions

visible labels;
instructions;
required-field indicators;
text-based error identification;
error summaries;
status messages;
accessible authentication where feasible;
preserved information after errors;
clear confirmation and next steps.

Documents and Courses

structured headings;
readable tables;
accessible links;
alt text;
accessible PDFs or alternative formats;
captions and transcripts;
clear lesson navigation;
accessible assessments where feasible;
alternative ways to receive important information.

AI, Automation, and Interactive Systems

clear disclosure of what the system does;
understandable instructions;
text alternatives where practical;
keyboard access;
human escalation;
alternative access when the AI or automated path is not usable;
no requirement to rely solely on AI for important support.

Scope

This statement applies to BPOCM-controlled:

public website pages;
legal pages;
contact and service pages;
downloadable resources;
courses and information products;
online forms;
appointment experiences;
customer or learner interfaces;
AI and automation interfaces.

Client-owned websites, systems, courses, documents, and applications may have their own accessibility statements and responsibilities.

Third-Party Content and Tools

BPOCM uses or may use third-party:

forms;
calendars;
payment tools;
maps;
video players;
course platforms;
social networks;
chat tools;
AI tools;
voice or avatar tools;
embedded content;
plugins;
software.

BPOCM does not control every aspect of third-party accessibility.

We aim to:

consider accessibility when selecting providers;
configure available accessibility features;
report material barriers;
provide an alternative path where reasonably possible.

Client-Provided and Legacy Content

Some barriers may come from:

client-provided content;
third-party documents;
old PDFs;
recordings without captions;
inaccessible vendor widgets;
legacy pages;
media awaiting remediation.

BPOCM may prioritize remediation based on:

severity;
usage;
legal requirements;
user impact;
available alternatives;
technical feasibility;
project scope.

Alternative Access and Reasonable Assistance

If a page, form, document, video, course, scheduling tool, or other digital experience is difficult to use, contact BPOCM.

We will work in good faith to provide the information, service, or a reasonable alternative through another accessible method when feasible.

Possible alternatives may include:

email;
telephone;
accessible document;
transcript;
captioned content;
human-assisted form completion;
another scheduling method;
another communication channel.

Accessibility Feedback

Report an accessibility barrier by emailing Admin@BPOCM.com with the subject Accessibility Request .

Include, when possible:

name and contact information;
page or file;
web address;
description of the barrier;
browser and device;
assistive technology;
preferred format or accommodation;
urgency or deadline.

You may also contact:

BP Online Consulting & Management, LLC
3610 Buttonwood Dr. #200, Columbia, MO 65201
Phone: (573) 881-4954

Do not include unnecessary sensitive medical information.

Response Process

BPOCM aims to:

acknowledge an accessibility request within two business days;
investigate the reported barrier;
communicate available alternatives;
prioritize remediation based on impact and feasibility;
provide updates when resolution requires additional time.

Ongoing Improvement

BPOCM may use:

automated testing;
manual keyboard review;
screen-reader testing;
contrast testing;
zoom and reflow testing;
mobile testing;
form testing;
document review;
caption and transcript review;
user feedback;
third-party accessibility information.

Automated testing alone cannot identify every barrier.

Procurement and Client Work

When accessibility is within an approved client scope, BPOCM may:

define accessibility requirements;
recommend accessible platforms;
create acceptance criteria;
test work;
coordinate specialists;
document known limitations;
provide remediation recommendations.

The client remains responsible for legal decisions, ongoing content, third-party tools, and obligations not assigned to BPOCM in writing.

No Retaliation

BPOCM will not intentionally retaliate against a person for requesting accessibility assistance or reporting a barrier.

No Waiver of Rights

Nothing in this statement limits rights or remedies that cannot lawfully be waived.

Changes

BPOCM may update this statement as standards, technology, services, or practices change.

The page will show the current update date.

Contact

BP Online Consulting & Management, LLC
3610 Buttonwood Dr. #200, Columbia, MO 65201
Email: Admin@BPOCM.com
Phone: (573) 881-4954
Website: https://bpocm.com

Use the subject Accessibility Request .